CS3 Master Collection Read Me. Known issues. Please refer to Adobe Support for additional late-breaking information and known issues for all Creative Suite 3 applications. In addition, this site will include additional information about some of the known issues listed below. It is strongly recommended that you close all applications and do not startup or install any additional applications during Master Collection installation. Doing so could result in installation failure. (1544457, 1544583. Installation cannot proceed if monitor resolution is set to less than 1024x768. To workaround, change monitor resolution to 1024x768 or greater and perform the installation. (1537985, 1508787. On Macintosh, silent installation for Master Collection fails if installation folder length is single character. (1525628. On Macintosh, Illustrator CS3, Encore CS3, and Adobe Help Viewer 1.1 crash on quit when Master Collection is installed on system with the combination of the following security settings ON: "File Vault" and "Use secure virtual memory". (1517890, 1518864, 1518851. On Macintosh, Photoshop fails to launch when Master Collection is installed on system with the combination of the following security settings ON: "File Vault" and "Use secure Virtual memory". (1517320. When installing to a custom location, avoid the use of special characters in the file path, especially "/ $ %. Use of special characters may prevent the Master Collection components from launching correctly. (1504828, 1505784, 1505769. We strongly recommend that you restart your system after performing any installation changes to the Master Collection components. If any components fail to launch after making changes, restarting the system will usually fix the problem. (1513159, 1525645, 1525582, 1531703. If you launch Acrobat 8 as the first application following the installation of Creative Suite 3, you will receive the message, "You must launch another Creative Suite application". Launch any other program included with Creative Suite 3 to successfully activate. (1361461. The following CS2 applications can not be installed after Creative Suite 3 is installed. InDesign CS2, Illustrator CS2, and Acrobat 7 will hard stop when you try to install. InDesign, Illustrator, and Acrobat install options will be grayed out if you try to install Creative Suite 2 Premium. To successfully install both the CS2 and CS3 applications, first uninstall the CS3 application, install the CS2 application then re-install the CS3 application. Mac OS only. (1472010. When you install any edition of the Adobe Creative Suite 3 family or a CS3 component on Windows, Bonjour for Windows will be installed as a service on the machine. Bonjour for Windows is Apple networking software which is used by Adobe Version Cue CS3 client applications to dynamically discover Version Cue Servers on the local Bonjour Printer Wizard and Bonjour plug-in for Internet Explorer are not installed as part of Adobe Creative Suite 3 or CS3 component installation. (1510022. Creative Suite 3 will automatically remove Acrobat 3D (versions 7 or 8) when installing. If Acrobat 3D 7 is currently installed and you install Acrobat Pro 8 it will be recommended you auto uninstall, however you can disregard this and both will be installed. This means you still have the 3D toolkit installed even though your PDFMaker, PDF Printer etc has been overwritten by version 8. If Acrobat 3D 7 is currently installed and you install CS3 you will be required to auto uninstall Acrobat 3D 7. If you try to install Acrobat 3D 7 afterwards you receive a message that a later version is already installed and you cannot re-install. This means you have to decide whether you want Acrobat 8 or Acrobat 3D 7. If you prefer to retain Acrobat 3D 7, select to do a Custom Install of CS3 and deselect Acrobat 8 so it is not installed. Please note some files will remain on your system following an uninstall of Creative Suite 3 applications. For a complete list, please refer to the Adobe Support site. Working with Bridge CS3, Version Cue CS3, and XMP. When copying managed files from Bridge CS3 to the local system, copy/paste will not work, however you can drag and drop managed files to the desktop. (1455818. Stacks are not saved in Version Cue projects after Bridge CS3 is closed and re-launched. Image Stacks are local and cannot be shared in Version Cue projects. Image Stacks created on local drives will not be lost when Bridge CS3 is closed and re-launched. (1481693. Version Cue is not accessible via Dreamweaver CS3, Fireworks CS3, and Contribute CS3. (1475466. Version Cue server backups can not be reloaded to restore a server if the server has been reinstalled. This only happens if you use the Control Panel to move the data and backup folders from the default location to somewhere else. In this case to fix the issue you can manually copy from your moved location to the default Version Cue Server install location. Mac OS only. For additional details on this issue, please refer to the Adobe Support site. (1465792. Copy/Paste is grayed out and you can not drag/drop from Version Cue projects in Bridge to the local file system. If there are no local project files, you are unable to drag and drop directly from Version Cue projects to the local file system. You must first synchronize the files or from within Bridge, drag and drop the files to the local system short-cuts found either in the Favorites panel or the Folders panel. Synchronize, and then use the replicas. (1455818. Microsoft Vista Virtual Folders are not supported in Bridge CS3. Acrobat 8 Professional. Working in Acrobat 8, you are not able to create a file from InDesign CS3. The file can be created by working directly in InDesign and exporting to (1397649. Working with After Effects CS3 and Encore CS3. New After Effects compositions created from Encore always use DV settings, regardless of the project settings in Encore. To use HD and other resolutions, change the composition settings in After Effects after the composition has been created. (1392325. After Effects CS3 projects do not appear in the Dynamic Link import composition dialog if they are located in the desktop directory on Intel based Macintosh machines. (1383273. Dynamic Link clips from After Effects CS3 that have a background Color assigned appear with a black background in Encore CS3. (1329068. Customer care. Customer Service Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit for your region or country and click on Contact. Support Plan Options and Technical Resources If you require technical assistance for your product, including information on free and paid support options and troubleshooting resources, more information is available at Outside of North America, go to Free troubleshooting resources include Adobe support knowledgebase, Adobe user-to-user forums and more. If you are having any issues with installing or uninstalling any of your Creative Suite 3 applications, please try rebooting your system prior to contacting Support. Other resources. Creative Suite.
PREVIOUS NEXT