Error: The serial number is not valid for this product. Applies to: Acrobat Adobe Audition CS5.5 Adobe Audition CS6 Adobe Photoshop Lightroom Adobe Premiere Pro CS5 Adobe Premiere Pro CS5.5 Adobe Premiere Pro CS6 After Effects CS5 After Effects CS5.5 After Effects CS6 Bridge CS6 Contribute CS5 Contribute CS6 Creative Suite CS5 Creative Suite CS5.5 Creative Suite CS6 Dreamweaver CS5 Dreamweaver CS5.5 Dreamweaver CS6 Encore CS5 Encore CS6 Fireworks CS5 Fireworks CS6 Flash Catalyst CS5 Flash Catalyst CS5.5 Flash Professional CS5 Flash Professional CS5.5 Flash Professional CS6 Illustrator CS5 Illustrator CS6 InCopy CS5 InCopy CS5.5 InCopy CS6 InDesign CS5 InDesign CS5.5 InDesign CS6 Photoshop CS5 Photoshop CS6 Soundbooth CS5. I get the error The serial number is not valid for this product when installing Creative Suite. Complete the following steps if you enter the serial number for your Creative Suite or stand-alone Adobe product and get the error message “This serial number is not valid for this product. Solution 1: Check your installer and reenter the serial number. Make sure you are using the correct installer for your product and platform. Always use the suite installer, not an installer for a single product, unless you have Acrobat 9, Adobe Premiere Pro CS4 (32 bit), or After Effects CS4 (32 bit). These products require a separate serial number and media. You cannot install these products with the Creative Suite serial number and media. The Creative Suite serial number does not work with an individual product installer. To install only some Creative Suite products, choose Custom Install in the Creative Suite installer, and then select the products you want to install. The installer is platform-specific. The serial number for Windows does not work for Mac OS. Correct serial number. Make sure that the number you enter is the serial number. Serial numbers are 24-character numeric strings. Do not enter alphabetic characters. For help, see Find your serial number. Ignore the hyphens when you enter the serial number. If your serial number is for a different language than the installation language you select (for example, you purchased a German Creative Suite, but attempt to install it in English), you will get an invalid serial number error. Reinstall the product, choose the correct language, and enter the serial number when prompted. The following language-specific software installs two language packs. You can install in one language and enter the serial number from the other without getting an invalid serial number error. en_US (Universal English)\en_GB (International English. fr_FR (French)\fr_CA (French Canadian. es_ES (Spanish)\es_MX (Latin American Spanish. Solution 2: Delete the activation database files. Activation database files that are corrupted or have incorrect file permissions can prevent your product from installing correctly. Creative Suite.
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